Below is the email I sent to McMenamin's COO of Pubs (apparently that's a title). Is it sad I'm this riled up?
Hi Lars,
My name is Kevin Lennox.
I have been a long time and faithful McMenamin's denizen, regularly visiting Blue Moon, Ringler's, Kennedy School and Edgefield.
As such, I'm pretty familiar with your offerings, and I feel compelled to point out what a smack in the face your recently amended happy hour menu is.
You know, I could understand choosing to either shorten the menu or raise prices, but to do both at the same time wreaks of corporate greed, which seems diametrically opposed to the general McMenamin's ethos.
You're the cool brothers who do everything with quality, authenticity and above all, the customer in mind.
I suppose in this day and age of surcharges everywhere this kind of scheme shouldn't be such a surprise, but I guess it just shows McMenamin's did a better than most..... of duping me into thinking you truly did have the customer at heart.
Unfortunately I still like your beer, so I'll probably continue to drink it, but please know your customer confidence has shrunken by at least one, all because you felt the need to charge an extra dollar for fries. Seriously McMenamin's?
K







